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TRADE ASSIST

call assist

Aus  1800 241 733

NZ  0800 241 733

Premium assist
Email
You to us.png

Trade Email

Sent!

Premium

Assist

Premium Assist removes the frustration long phone calls to sort gates problems.

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With a video we can see exactly what you're experiencing and recognise early any issues which may not be obvious when you're on site.

 

Just record the trouble and what you're doing to correct it. Some commentary helps.

We can see it instantly, so call us after the upload it.

If it's not urgent, we can book a time to be available to be on the phone with you when you're on site.

 

Simple!

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  1. Record a video.

  2. Go to Streamable website (or click link below)

  3. Upload your video. Copy the link

   4. Send us the link in the Trade Email on this page

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Your email is seen by our offices nationally.

Streamable is a video streaming service (no max. file size). Uploading takes seconds and viewing is instant. 

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This short How-To video goes through how to send us your Streamable link.

Use video to quickly overcome difficult gates.

BE SOCIAL

HELLO

There's lots of good stuff coming up you won't want to miss any of it.

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team@downee.com.au

 

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VIC/TAS  03 9300 5160

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NSW  02 8785 5800

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QLD  07 3434 3400


SA/NT  08 8139 4720

 

WA  08 9241 7300

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NZ  09 277 0040

© Downee 2023

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