Skype video support

In some situations, being able to see what's happening on-site can help our Tech Support guys streamline troubleshooting. 

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These conditions need to be in place before we can connect with you on site.

1. Internet connection.

2. Download Skype.

3. Activate Skype account.

4. Open Skype.

5. Click on Skype Call icon (shown here)

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IMPORTANT: This Skype video service is ONLY available by invitation to essential situations. Uninvited calls will be rejected to keep this service free for urgent support. 

NOTE: We only support video calls on Skype. We don't support voice calls or instant messages.